It’s a little-known rule of physics: Put a group of
restaurant leaders in a room and you’ll get an unvarnished picture of the
business. Pull almost 1,800 of them together, as we did at the Restaurant
Leadership Conference, and you quickly learn what they see as the opportunities
and challenges, the hype and the real successes.
Consider these tidbits, for instance:
--When attendees talk about the areas where they hope to get
an education, the topics constantly mentioned are catering and gluten-free menu
options.
--Discussions about the gluten-free phenomenon sometimes
take a surprising turn: Do you crow about your wheat-free choices, or do you
make that a given across your menu? For instance, if you’re a sandwich chain,
do you switch all your breads to gluten-free variations? Does that make a more
powerful statement about your commitment to health?
(To read the rest of this entry and sample more small plates from the RLC, click here.)
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